Shape the People Experience at ATS Malaysia 

Role Summary

Are you passionate about creating an exceptional employee experience? Do you enjoy working across local and global teams, building strong people practices that support business growth? Join ATS Global as our People Operations Manager and play a vital role in the continued success of our Malaysian operations.

As a trusted partner to the Malaysia Country Manager and with a dotted reporting line to our Global People Operations Manager, you’ll be at the heart of everything People Ops – from recruitment and onboarding to performance and engagement.

What You’ll Be Doing 

You’ll lead the day-to-day POps operations and collaborate with local leaders and the global POps community to build a thriving, high-performing workplace.

Key Responsibilities:

• Management of recruitment activities, including governance of short and long-term hiring needs
• Owning the onboarding and offboarding experience — ensuring it’s smooth, compliant, and people-oriented.
• Administering and aligning People policies with both Malaysian labor laws and internal guidelines.
• Maintaining accurate and confidential employee records and HR systems.
• Driving the performance management process, including feedback, appraisals, and development conversations.
• Facilitating employee engagement and wellness initiatives that create connection and boost morale.
• Supporting training and development programs to grow skills across the team.
• Preparing HR reports and workforce analytics to support data-driven decisions.
• Partnering with department leaders on workforce planning and organizational goals.
• Liaison with wider ATS Global finance community
• Active cooperation with the Global POps team on global Pops activities; participating in the creation and roll-out of new POps processes and systems

YOUR PROFILE – What We Are Looking For:

We’re looking for someone who combines POps knowledge with a people-first mindset and the confidence to operate both independently and collaboratively:

Experience:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Experience in a similar role demonstrating knowledge of POps function and best practices
• Strong understanding of employment laws and POps best practices.
• Good written and verbal communication skills in both Malay and English are essential in this position
• Proficient in HRIS systems and Microsoft Office Suite.
• Highly organized with excellent time management and the ability to maintain confidentiality.
• Able to balance autonomy with good judgment on when to seek alignment

Bonus Skills (Nice to Have):

• HR certifications (e.g., SHRM, CIPD, or local equivalents).
• Experience in organizational development or change management.
• Knowledge of HR analytics or workforce planning tools.
• Experience delivering people training or internal development programs

Language:

• Fluent in Malay and English (verbal and written)
• Additional regional languages are a plus

OUR OFFER & BENEFITS – Why join us?

• Be part of a global, dynamic team with opportunities to grow and make an impact
• Collaborate with international stakeholders while driving people operations success in one of the most diverse regions
• Enjoy a supportive work environment with a focus on personal and professional development
• Flexible working hours and the ability to work from home

Why ATS?

At ATS Global, we’re passionate about digital transformation, and that starts with our people. You’ll work in an agile, innovative environment with supportive colleagues across the globe and have the opportunity to make a real impact.